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Monthly Active Users (MAUs) are defined as any user that connected to chat within the last calendar month. If you provide chat to all users of your app, your Stream Chat MAU will equal your total user base. If Chat is an optional a feature, your Stream Chat MAU will likely be a subset of your total user base.
Stream defines peak concurrent connections as the point in the monthly billing cycle at which the most open WebSocket connections are established between devices and Stream.
A single user, or user_id, can have multiple open WebSocket connections. For example, if they are logged in on multiple devices or an integration error has occurred.
The most common method of opening a WebSocket connection is using the connectUser() (or SDK equivalent) method described here.
You can build any type of chat or messaging experience with Stream. Our SDKs provide three levels of integrations: The low level client, an offline storage layer and the UI components. This means your team can implement any design that they created with Stream.
Stream's global edge network consists of servers around the world to ensure users have a reliable real-time communication experience and lower error rate when using Stream.
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