Product (5)

In-app chat has quietly revolutionized the way users communicate. Chat is now integral to daily life, building communities, connecting patients with doctors, selling products, solving customers’ problems, helping fans rally around their teams, and giving students the tools they need to learn. As consumers, we hardly even notice it. Instead, we notice when chat isn’t

We tend to think of a product launch as the end of the development process. But the product development life cycle doesn’t end with the release. Once your new product or feature is on the market, there’s still a lot of work to do. Markets mature and your customers’ needs change — great products evolve

Releasing a new product or feature to market is a big deal. That single event is the culmination of a significant amount of work across every part of your team. With so much riding on that initial product experience, why are 45% of product launches delayed by at least a month, according to a 2019

There are thousands of apps and online tools designed to help students learn mathematics, but for math teacher and software developer Rob Percival, they all failed in one critical way: While most tools grade students after they complete a problem, few have the ability to indicate where they made a mistake in their work. Recognizing

We are proud to announce the public v2.0 availability of our React Native SDK for Stream Chat. This release provides many improvements to performance, better context, and prop support across the SDK features. Most importantly, the React Native SDK is now completely rewritten in TypeScript. With TypeScript growing in popularity over the last four years

Sometimes a product hits the market at the exact right time. It solves an existing problem elegantly or addresses a particular customer need. The company that releases this product is lauded for their success — for expertly predicting market trends and matching customer expectations of value. Other times, the product flops. Why? According to a

If you’ve ever attempted to communicate with customer service over an automated chatbot, chances are you’ve been stuck in the maddening, Sisyphean loop of customer service hell rife in slow response times, vague answers to your questions, and desperate pleas to connect with a real human. Chatbots are a key way many companies filter queries

As your chat app grows in user count, it's expected to encounter users who misbehave and share content in undesirable ways. To help you deal with this issue most efficiently, Stream is continually building new moderation tools to help tackle these problems in specific ways. Stream's newest moderation tool is the shadow ban. Also known

Our initial dashboard was built for Stream's initial product, Feeds. As you may know, we now offer Chat — a robust real-time API for building messaging applications. With the tremendous growth since the initial launch of our second product, we are working to ensure that every user experience is the same level of quality. Today,

Live chat is now the preferred support channel for customers between the ages of 18 and 49. Customers prefer to use live chat because they receive real-time support without having to wait for a live operator. They're able to get support at a time --- and in a form --- that's most convenient for them.

We live in an age where data security, safety, and privacy are of significant importance — and for a good reason. Millions reported identity theft in 2019. Consumer data is regularly stolen from reputable, well-known companies. Estimates suggest hackers attempt to steal user data every 39 seconds. It’s no wonder why concerns about data privacy

Throughout its regular season, Major League Baseball selects a “game of the week” to broadcast live on YouTube. Along with streaming the game, viewers can participate in or read the accompanying chat. Slow-moving by nature, baseball produces its share of lulls, and it is those times between pitches or innings that make for good browsing

At the end of the day, what sets your company apart? Some might say branding, others experience. But when it all comes down to it, the answer is actually pretty simple: products. When a consumer chooses your company over another, your branding may have enticed them, and that experience might have swayed their opinion in

Whether it’s a text to update your partner on dinner plans or a Slack message from your colleague following up on a new project, live chat messaging is everywhere. It’s how we talk to one another for work, how we game together, how we follow up on purchases, and how we contact support. When your

In its simplest form, livestream chat is a real-time message board whose participants are communicating in the moment. The practice has gained significant popularity over the last several years — and is accelerating during the last six months —with apps like YouTube, Facebook, Instagram, Twitch, and Periscope all adopting the experience within their platforms. Live

Many companies that allow end-users to openly chat with one another open up a significant risk to unsavory and often harmful content within an application. The fine balance between open, unfiltered conversation, and an overbearing moderation system is one that Stream is acutely aware of. We’re constantly releasing more and more robust tools to ease

💡 New frontend SDK support! Slow Mode is now easier to implement, with UI components built into the Android, Flutter, and React Native frontend SDKs and additional SDK support coming soon. With client and UI support for Slow Mode, the Send button is temporarily replaced by a countdown. Once the countdown is over, the button

From company-wide Zoom meetings to international conferences going digital, virtual events are here to stay. In fact, Will Smith and Kevin Hart just backed Run The World, a (pandemic-proof) virtual events startup. New! Stream now offers a Live Video Streaming API! Live events turned livestream — from political rallies to virtual concerts — are often

We have recently noticed an influx of individuals searching for alternatives to building chat messaging applications on Firebase. It's important to note that Firebase is a multi-use tool for developers to build just about anything quickly but does not take into account the cost when an application starts to scale in terms of users. In

In June 2020, Stream Chat's Swift SDK received three updates: 2.2.3, 2.2.4, and 2.2.5. These updates bring us further in the mission of providing high-quality chat experience for iOS apps. Let's go through the highlights. Message Translation With this feature, introduced in 2.2.5, you can enable live translation of messages to and from a total

The Power of Images Employing user-generated content (UGC) is an effective way of engaging a brand’s audience. When users are able to contribute content to assess a company’s products or services, it creates trust among customers. Images have the power to leave a strong impact on end-users by providing samples and proofs of how certain

Message Translation With Stream Chat, messages can now be translated on-demand or automatically. In turn, users speaking different languages can communicate in the same channel. Enabling Message Translation By default, message translation is not enabled. However, users can ask Stream’s support team to get access to this feature, and from that point forward, it will

Messaging apps make it easy to communicate and connect with people around the world. However, with new ways to communicate and connect via technology, there are also new ways for your privacy and security to be breached. Private messages could potentially be read by third parties, the organizations behind the apps, and governments who collect

If a company adds chat to its app, it may have its own customer base. If you're building a SaaS application, one customer must not have access to the chat information of another customer, primarily if these customers exist within the same competitive landscape. For example, imagine if a company had both Nike and Adidas

About Betabrand Betabrand is an online women’s apparel company known for Dress Pant Yoga Pants and other activewear for everything from work to travel. The brand’s customers participate in the design process by voting on new clothing concepts and providing their feedback, helping the company bring the best new products to market based on their

However, finding a fair and direct comparison of Sendbird and your other top choices can be difficult with thousands of alternatives. It is essential to determine the budget, primary use case, and must-have features of your project and workflow before evaluating the competitive landscape of chat API offerings. To make things easier, we've rounded up

Adding chat to your application has traditionally been a rather complicated process. Most of the early direct messaging with chat were handled by dedicated third party applications like AOL Instant Messenger. The internet thrived early on because it made messaging your friends, receiving news, building communities through private or group chat rooms easy and quick

With the explosion of new technology in secure healthcare communications, there are many applications in the market that make communicating with patients easier, while also keeping their Protected Health Information (PHI) secure. While researching chat with PHI concerns in mind, I came across some really great HIPAA compliant chat apps that provide the functionality needed

Cloud messaging is a service that enables developers to send messages between servers and client applications. With cloud messaging, developers leverage the infrastructure of a reliable cloud messaging provider such as Stream to deliver messages and notifications to their platform users. Cloud messaging includes downstream messages from servers to client applications and upstream messages from

Read on if you find yourself in this position, and want to learn more about the space and options available. 👍 What Is White-Label Chat White-label chat is considered any chat service provided by a chat vendor that doesn’t show the vendor’s logo, domain, or any other type of vendor-specific branding. The term white-label chat

Chat and messaging are becoming ever more critical for application success. When searching for a provider to enable in-app chat, you might compare Stream Chat with Twilio Chat. Twilio is a monster in the space of API-driven SMS support and email (through their acquisition of SendGrid), but their other APIs like voice, chat, video, and

That makes them a challenge to market to. They're not an audience to whom you can target an Instagram ad and expect to reap the rewards. They want straightforward messaging about your product's features and clear pricing information upfront and to see the product in action. Developer marketing is just another phrase for marketing to

Chatbots provide an automated conversational interface that can positively impact your business. Imagine a customer calls a support center, and they're stuck waiting to get a simple question answered. Not only do customers get frustrated, but having human beings respond to each call is difficult and challenging to scale. Chatbots are where the conversational UI

Real-time chat messaging is a critical component of your application to improve user conversion, engagement, retention, and satisfaction. When searching for a provider and infrastructure to integrate and enable in-app messaging, you might compare the two major players in the market today — Stream Chat and SendBird Chat. Stream and Sendbird are the most commonly

There are a lot of options available when it comes to finding the right chat solution for your app. You'll likely evaluate the features, compliance standards, performance, and support plans of each provider, maybe adapting your use case to embrace the unique functionalities of your front runner. But while your use case may be flexible,

Update: Layer has shut down their API. Read about how to migrate from Layer and read our own thoughts about it. Chat and messaging are critical components to application success. When searching for a provider to enable in-app chat, you might compare Chat by Stream with Layer’s chat. Layer has been providing a chat solution

Launching your in-app chat feature is critical for user conversion, engagement, retention, and satisfaction, which means choosing the right provider to build it for you is just as important. Stream and PubNub are two major options in the in-app messaging space, so you might compare the two chat API providers when evaluating solutions. Here, we

About the “Real Estate Company” This market-leading real estate company has agents and facilities all across the United States. As one of the largest real estate franchises in terms of sales volume, the number of agents, and units sold they also have one of the largest risks in terms of communication between agents and clients.

When searching for a provider to enable in-app messaging, you might compare Chat by Stream with Pusher’s Chatkit.

When we visit sites like Amazon, Netflix, or YouTube, we take for granted the fact these services have been exploring and learning our behavior for years. They know us well - they make relevant recommendations that are unique to the user, drawing us back to their sites time and time again. The big players in

“From posting updates to commenting and more, Stream provided us with the most flexible and scalable solution for displaying all our user's activities. The Stream team made implementing our news feed solution a collaborative experience and ultimately the right decision for us.” - Paul Chambers, Artist Evangelist at Sketchfab. Sketchfab’s community consists of artists, designers,

There are many feed use cases where it’s important to show updates in real-time. If a feed has thousands or even millions of followers, this can be pretty hard to do. Over the past months, our team has vastly improved the capacity of our real-time infrastructure, allowing you to: Show live activities for a sporting

“The Stream API just works – we appreciate the fact that we simply don’t have to worry about it. It’s simple for us to add new notifications and it scales with us. This gives us time to focus on other priorities.” – Andreas Klinger, CTO at Product Hunt About Product Hunt Product Hunt allows users

When most people think about feeds, they of think social apps like Twitter. Even at Stream, most of our example use cases and sample applications are centered around social. It’s no surprise, considering that Recode’s 2017 list of top 10 mobile apps include Facebook, Instagram, and Snap (aka Snapchat). However, we’re seeing an emergence of

Today we’re reviewing Algolia. This blog post is part of our review series where we uncover best-of-class SaaS solutions for developers. Reviewing other API services helps us come up with ideas for improving Stream, our API for building scalable and perisonalized feeds. You can try an interactive tutorial of Stream here. Getting Started with Algolia

_Today we're reviewing Imgix. This blog post is part of our review series where we uncover best-of-class SaaS solutions for developers. Reviewing other API services helps us come up with ideas for improving Stream, our API for building scalable and personalized feeds. You can try an interactive tutorial of Stream here._ Approximately 60%+ of the

When products are built around feeds, the general goal is to provide users with functionality to share their thoughts, follow their interests and respond to content. With this functionality being user-centric, we wanted to offer some suggestions on the best practices for newsfeeds on iOS and Android. When Google released Material Design, it became clear

Global Citizen is a community that connects people who want to make an impact on the world’s biggest problems. Stream is providing the feed technology and hosting free of charge.